- November 5, 2024
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On Monday afternoon, the city of Palm Coast sent the following press release about stormwater:
The city of Palm Coast began its response to Hurricane Irma on Monday, with one top priority being pumping down the wastewater sewage system. The system is being taxed because of infiltration of stormwater and widespread power outages after the hurricane.
The wastewater sewer system cannot move sewage to the treatment plant without electricity, and even with generators, the system is not operating at full capacity. Tank trucks began to pump down the system Monday, and additional generators were being used by the Utility Department to provide power to lift stations that don’t have permanent generators.
It is extremely important for all residents – whether they have electricity or not – to reduce water consumption with the goal of having the least amount of water going down the drain.
It is especially important for residents with PEP tanks (Pretreatment Effluent Pumping System) to drastically decrease water usage if they lose electricity. PEP tanks will not empty into the wastewater system if there is no power. If the tank fills to capacity, there is a risk it could back up into your home.
For all residents, whether you’re on the gravity sewer system or have a PEP tank, do not do laundry. Flush as infrequently as possible. Put as little water down your sinks and showers as possible. Consider washing up in the yard with a hose so the water doesn’t go down the drain.
If your PEP tank alarm goes off, please call Palm Coast Customer Service at 386-986-2360. A crew will be dispatched as soon as possible.
More information is available on the City’s website at www.palmcoastgov.com. The City is also providing information throughout the event on these social media accounts:
www.facebook.com/discoverpalmcoast
www.twitter.com/palmcoastnow
Flagler County Emergency Management is posting storm information at: www.flaglercounty.org/irma. Also tune into the county’s partner radio station WNZF at 1550AM and 106.3FM and the Flagler Radio App worldwide. The Flagler County Emergency Operations Center call-in center number is 386-586-5111.
Any questions about City of Palm Coast services – water and sewer, streets, drainage – should be directed to Customer Service at 386-986-2360.
