Zero damage to city of Palm Coast infrastructure from Hurricane Dorian

Pep alarms were the most frequent topic of resident calls to the city after the storm.


  • By
  • | 6:20 p.m. September 6, 2019
Palm Coast Fire Chief Jerry Forte speaks to city of Palm Coast Public Works crews ahead of Hurricane Dorian. (Image courtesy of the city of Palm Coast)
Palm Coast Fire Chief Jerry Forte speaks to city of Palm Coast Public Works crews ahead of Hurricane Dorian. (Image courtesy of the city of Palm Coast)
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By: City of Palm Coast Public Relations Associate Kimberly Norman, courtesy of the city of Palm Coast

City crews have completed the damage assessment, and there is no municipal damage to report following Hurricane Dorian. No city infrastructure was damaged from the storm. There were a few reports of minor damage on private property.

City crews did help in the cleanup of some trees down, street signs down, and responded to pep alarm calls. These were signaled to the city through the customer service citizen engagement platform, Palm Coast Connect. 

This is the first year the city has had Palm Coast Connect as a tool to respond quickly and more efficiently in a storm cleanup capacity.

 Palm Coast Connect is online at www.palmcoastconnect.com and also available through a free app. It allows residents to report an issue or concern - any time or place. Residents are more engaged and kept more up-to-date through this tool on when and how their concern is handled as they can track how it's addressed every step of the way through completion.

During and after a storm, examples of concerns reported to Palm Coast Connect ware downed trees, impassable roads, localized flooding, and pep tank alarms.

Here is a breakdown of the more than 200 cases reported. As of Friday, Sept. 6, most had already been resolved.

  • Pep Alarms – 87    
  • Sandbag Question – 56
  • Sewer Backup in House – 17   
  • Shelter Question – 12
  • Tree Down on Property from City Property - 10    
  • Contractor Site Issue – 9           
  • Tree Down Blocking Road – 7                    
  • Street Flooding – 6    
  • Tree Down from Private Property - 6
  • Sewer Backup in Yard – 3      
  • Street Sign Down – 4
  • Storm Code Issue – 4            
  • Streetlight Out – 1                   

The Palm Coast Connect app is now available in both the Apple and Google Play App Stores.

District staff are inspecting and cleaning up district lands for reopening to the public after Hurricane Dorian. Land Management Technician Alanna Elliott is pictured clearing trails and roads at Dunns Creek Conservation Area in Putnam County.  

 

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