- January 19, 2025
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Residents and those doing business with the city of Palm Coast can now use Amazon’s Alexa to find out information about the city and also access some services.
Alexa is the voice assistant created by Amazon that allows people to interact with technology through their voice versus their hands for various activities and requests. It can be utilized through an Amazon enabled device (or app) any time of day.
Alexa can be asked various options related to the city of Palm Coast such as reporting a concern through Palm Coast Connect, find out garbage collection information, hear city announcements, listen and watch city council meetings and more. You can also schedule, cancel and check the status of your building inspection as well as check a permit status through the Building Department.
“Amazon Alexa is another way for residents and businesses to be informed and connected by offering easy access to city services,” said Blake Kershaw, Head of Research and Development, who developed the Amazon Alexa, city of Palm Coast skill. “By providing a way that a virtual assistant can help our residents, fits into the concept of a smart city and allows the city to engage in future innovation.”
How to use Alexa from your phone:
All you’ll need to say is: “Alexa, Palm Coast.” The prompts will take you to the choices of permit inspection and status option. Next, you can say:
The following commands will be recognized:
Request Inspection:
Cancel Inspection:
Permit Status"
Inspection Status
“As part of City Council’s Business Friendly Initiative, we are always looking to enhance customer service through technology,” said Chief Development Officer Jason DeLorenzo. “This addition, to our already outstanding permit software, will make it easier to access permitting from home, office, or on the go!”
To suggest ideas for more Alexa options, submit a case through Palm Coast Connect at palmcoastconnect.com.
